Shipping policy
At Dr. Lamia Skin Care, we offer a seamless and refined delivery experience, reflecting the luxury and precision behind every product we create.
Order Preparation
Each order is carefully prepared and dispatched within 1–2 business days. You will receive a confirmation email with full tracking details once your order leaves our facility.
United Kingdom Delivery
We provide reliable and efficient delivery across the UK:
• Standard Delivery: 2–4 business days
• Express Delivery: 1–2 business days
All orders are handled with the utmost care to ensure they arrive in perfect condition.
Middle East & International Delivery
We are proud to serve our international clientele, including our valued customers across the Middle East.
• Middle East (including Saudi Arabia & GCC): 4–8 business days
• Europe: 3–7 business days
• Rest of the World: 5–10 business days
International shipments are handled by trusted premium couriers to ensure a secure and efficient journey.
Please note that customs duties, taxes, or import fees may apply depending on your country’s regulations. These charges are the responsibility of the recipient.
Discreet Luxury Packaging
All orders are presented in elegant, protective packaging to preserve product integrity and reflect the sophistication of the Dr. Lamia brand.
Order Tracking
From dispatch to delivery, you can follow your order every step of the way via the tracking link provided in your confirmation email.
Delivery Considerations
While we strive to ensure timely delivery, occasional delays may occur due to customs processing or unforeseen courier circumstances. We appreciate your understanding and remain available to assist you at every stage.
Address Accuracy
To ensure a smooth delivery experience, please ensure that all shipping details are entered accurately at checkout. Dr. Lamia Skin Care cannot be held responsible for delays or losses resulting from incorrect or incomplete information.
Assistance & Support
If you have any questions regarding your shipment, or if your order arrives damaged or delayed, our team will be delighted to assist you. Please contact us at [your email] within 7 days of delivery .